Purpose of this Privacy Policy

Privacy Overview This document serves as our Privacy Policy. It outlines the types of personal information we collect from our website users, the purpose for collecting such information, and how we safeguard your data while providing personalized services.

Collection and Employment of Data

The personal information collected and held about you includes but is not limited to:

your name, address, email address, age, gender, tax file number, citizenship, contact information;
payment details, such as your credit card details;
details of service or product undertaken with us;
other information provided voluntarily by you, for example in response to surveys or competitions.

Policy detail How do we collect your personal information? We collect personal information about you in a number of ways, including:

directly from you, for example when you:
Order our service or product;
provide information to us in person or by phone, email, in an application form;
submit information through our websites; and

from third parties, such as:

Organisation's commercial partners;
other government departments and agencies;
social media sites such when you contact or otherwise engage with Organisation through these social media sites; and

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

Personal Data Usage

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement. Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information. We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list. We also use information in aggregate form (so that no individual user is identified) for the following purposes:

For marketing analytics
To aid strategic development
To audit usage of the System

Marketing by Third-party Entities

We reserve the right to share your personal information with any entity within our corporate group, including our parent company and subsidiaries. Furthermore, we may share your information with specific third parties, such as business partners, suppliers, and subcontractors, as necessary to fulfill our contractual obligations.

Safety of Your Personal Data

Online Data Security Measures The Internet's inherent insecurity means we cannot fully guarantee the safety of your personal information. However, we provide access to your Personal Information only under circumstances outlined in this Privacy Policy, ensuring security through certified firewalls, 128-bit SSL encryption, and rigorous data protection measures. All user data is password-protected, and our emails are scanned for viruses to safeguard your information. The Company Network maintains high security standards, expecting the same from all our data processors and contractors.

Links to Non-Affiliated Websites

Our site includes links to the websites of our business partners, advertisers, and affiliates. We wish to remind our users that we are not responsible for the privacy practices or the content of these linked websites. Each website has its own set of privacy policies and data handling practices. Before engaging with these websites or submitting any personal information, it is crucial for users to review and understand the privacy policies of these external sites to ensure your data is handled appropriately.

Contact Details

Any questions or concerns regarding this Privacy Policy can be directed to us through our contact information.

Data Protection Legislation

We may disclose personal information if legally required, such as in response to court orders or legal processes, or when it is deemed necessary for public safety or security. This compliance with legal directives ensures that we handle data responsibly and with due regard for legal obligations.

Related Policies

Age-Sensitive Information Collection Practices Our websites are designed for a general audience and do not specifically target or collect information from children under the age of 13 without parental consent. This section underscores our commitment to protecting the privacy of young users and the steps we take to ensure compliance with relevant child protection laws.

Your Rights to Data Governance

You reserve the right to request that your personal data not be processed for promotional activities. Typically, we inform you before we use your data for marketing purposes or if we plan to share it with third parties for the same. To exercise this right, you can select specific options on our data collection forms or contact us directly.

Access: You may request to view the personal data we hold about you.
Correction: You may ask to correct any data about you that is incomplete or incorrect.
Erasure: You may request the deletion of your personal data under certain conditions.
Objection: You may oppose the processing of your personal data in specific cases.
Restriction: You may seek to limit the processing of your personal data under specific circumstances.
Transfer: You may ask for the transfer of your personal data to yourself or a third party.
Consent Revocation: At any point, you may withdraw your consent to the processing of your personal data.
Automated Decisions: You have the right to not be subject to a decision based solely on automated processing, including profiling.

Understanding Our Cookie Practices

Cookies on our website are used to collect data about your interactions with our site, such as pages visited and session durations. This information helps us improve our website and tailor it more effectively to our users' needs. To learn more about how we use cookies, please check our Cookies Policy.